FAQ

Frequently asked questions about the platform

How does the credits system work?

PriceHawk uses a pay-as-you-go credits system. Purchase credits upfront and use them for various actions like tracking products, adding competitors, and creating alerts. Credits never expire.

Is there a free tier or trial?

No. PriceHawk operates on a credits-only model with no free tier, no trial periods, and no subscriptions. You only pay for what you use by purchasing credit packages.

Where can I find my invoices?

You can find your invoices and transaction history in your billing settings.

What payment methods do you accept?

We accept all major credit cards through Stripe for credit purchases.

How much do different actions cost?

Common actions: Add product (1 credit), Add competitor (2 credits), Match competitor product (1 credit), Create alert (0.5 credits). See our pricing page for full details.

Do you offer discounts for non-profits?

Yes, we offer a 50% discount for non-profits. Please contact us to learn more.
If you have any questions, please contact us